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TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of heatpumphero.ca (the “Site”). This Site is owned and operated by The Heat Pump Hero Heating & Air Conditioning.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property
All content published and made available on our Site is the property of The Heat Pump Hero Heating and Air Conditioning LTD. and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or
  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
The Heat Pump Hero Heating and Air Conditioning LTD. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

After visiting the Site, we may provide your information to other contractors that are interested in providing their services to you based on your inquiry when completing a form on the Site. We make no guarantees about the competence, skills, licensing, insurances, legality, or any part or practice of those businesses. By accepting to work with any of these contractors you agree that you have ended all business with The Heat Pump Hero Heating & Air Conditioning LTD. 

The Heat Pump Hero Heating and Air Conditioning LTD. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees resulting from your experience with contractors that we have connected you with.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless The Heat Pump Hero Heating and Air Conditioning LTD. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Province of British Columbia.

Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and The Heat Pump Hero Heating and Air Conditioning LTD. are unable to resolve any dispute through informal discussion, then you and The Heat Pump Hero Heating and Air Conditioning LTD. agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and The Heat Pump Hero Heating and Air Conditioning LTD.

Notwithstanding any other provision in these Terms and Conditions, you and The Heat Pump Hero Heating and Air Conditioning LTD. agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________________________
heatpumphero@gmail.com
______________________________________

You can also contact us through the feedback form available on our Site.

Effective Date: 9th day of December, 2021

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